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This is an eye opener for travelers visiting Hotel Booking Sites. A new 2018 survey of Bed & Breakfasts conducted by the Professional Association of Innkeepers International (PAII) has revealed (7/11/2018 Newsletter) why you can’t always trust Hotel Booking Sites to accurately show room availability.

A summary of responses from active Bed & Breakfasts suggests guest reviews, property rankings, room availability and room pricing may not be what you the guest assumes. Here are significant highlights of the PAII survey:

Front of Devereaux Shields House and gardens

B&B Participation with OTA:

  • 75% of the B&Bs surveyed reported having business relationships with Online Travel Agencies (OTAs) by providing them room inventory. 

No Room At The Inn:

  • 88% of B&Bs surveyed find OTAs reporting “Rooms Unavailable” using desired different dates even though rooms were available.
  • B&Bs surveyed report such behavior has been going on “For Years.”
  • 57.2% of B&Bs reported they had contacted the OTAs about this once-to-several times. Results: 100% stated they were either ignored or no efforts were made to correct the situation.

Devereaux Shields Garden Chairs in Natchez

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Clearly, booking direct with your favorite B&B can assure you receive the most accurate room availability and rate information. We would love to host you at our Natchez bed and breakfast soon.

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